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Q Are you factory?
A We are factory located in Wenzhou city, China. We have two buildings total 10 floors, including more than 50 machines, all process by ourselves.
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Q How to guarantee your quality? When we install, if there is some quality problems, how to solve it?
A We have QC department, quality inspector will check every step when processing and make reports to clients for checking. If any quality problems, we will check and reply you within 24 hours to solve it. Please contact at
sales@ballvalvess.com for any quality problems.
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Q What’s the temperature and pressure for valves?
A For metal seat, temperature range from -196℃ to 425℃. For soft seat ball valve, temperature range from -196℃ to 200℃. Pressure range from PN6 to PN420(150LB~2500LB).
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Q What’s the materials of valves?
A Stainless Steel, Forged Stainless Steel, Alloy Steel. Details materials requirements could consult from sales email.
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Q How about delivery time?
A Our factory is near to Ningbo & Shanghai seaport, generally speaking, export to Asia takes about 7-10 days, export to Europe, Middle East, Africa, North America, South America, etc. takes about 30-35 days by sea.
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Q What’s the medium for your valves?
A Mostly are used in water, gas and oil. When inquiry, it is better to offer your medium, we could suggest materials and valves type for clients.
